STORE POLICY

Last updated: 29/04/2025

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God Packs ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website hosted on the Wix platform.

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1. What Information We Collect

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We may collect the following types of personal information:

• Name

• Email address

• Mailing/billing address

• Phone number

• Payment details (via secure payment gateway providers only)

• Purchase history

• IP address and device/browser information

• Any other information you provide through forms or communication with us

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2. How We Collect Your Information

We collect personal information through:

• Website forms (e.g. checkout, sign-up, contact)

• Cookies and analytics tools (see Section 6)

• Communication via email, chat, or phone

• Wix's ecommerce platform and associated apps

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3. Why We Collect Your Information

We use your personal information to:

• Process and fulfill orders

• Communicate order updates and promotions

• Provide customer support

• Improve our website and user experience

• Comply with legal and regulatory requirements

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4. How We Store and Protect Your Information

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.

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Payment processing is handled by third-party payment gateways (e.g. PayPal, Stripe), and your payment information is not stored on our servers.

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We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure.

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5. Sharing of Information

We do not sell or rent your personal information to third parties. We may disclose your personal information to:

• Service providers (e.g. payment processors, shipping partners)

• Wix and its affiliates as necessary for platform functionality

• Legal or regulatory authorities as required by law

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6. Cookies and Tracking Tools

Our website uses cookies to:

• Enable basic website functionality

• Analyze traffic and user behavior through tools like Google Analytics

• Improve marketing efforts

You can manage your cookie preferences in your browser settings.

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7. Access and Correction

You may request access to the personal information we hold about you and request corrections by contacting us at the details below. We will respond in accordance with the Privacy Act 1988 (Cth).

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8. Your Rights (Australia)

Under the Australian Privacy Principles, you have the right to:

• Know why your personal information is being collected and how it will be used

• Access your personal information

• Correct your personal information if it is incorrect

• Opt out of direct marketing communications at any time

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the "Last Updated" date.

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10. Contact Us

If you have any questions about this Privacy Policy, or if you would like to make a complaint, please contact us via the Contact page or at the below email:

God Packs
Email: info@godpacks.au